Refund policy

Refund & Return Policy

At Trail & Sole, all sales are final. Due to the nature of our products, we do not accept returns or exchanges on opened or used socks.

No returns or exchanges on:

• Opened or worn socks
• Sale or discounted items
• Items purchased with a promo code

The only exception — damaged or defective items:
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at hello@trailandsole.com with:

• Your order number
• A photo of the issue

We'll make it right with a replacement or store credit at our discretion.

Wrong size?
We provide detailed sizing information on every product page. Please review carefully before purchasing — we are unable to exchange for sizing issues.

Lost or stolen packages:
Trail & Sole is not responsible for lost or stolen packages after carrier confirmation of delivery. Please contact your carrier directly.